{"id":26633,"date":"2024-11-21T08:44:41","date_gmt":"2024-11-21T07:44:41","guid":{"rendered":"https:\/\/zaltor.com\/ferramentas-msp\/gestion-servicios-incidencias-itsm\/"},"modified":"2025-02-21T11:14:37","modified_gmt":"2025-02-21T10:14:37","slug":"ferramentas-itsm","status":"publish","type":"page","link":"https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/ferramentas-itsm\/","title":{"rendered":"Soluciones &#8211; Herramientas MSP &#8211; Gesti\u00f3n de Servicios y\/o Incidencias (ITSM) &#8211; PT"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m1z3pnaa-1df977655b597af04756f077d8f3898f\">\n.avia-section.av-m1z3pnaa-1df977655b597af04756f077d8f3898f{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/zaltor.com\/wp-content\/uploads\/2024\/11\/banner-herramientas-msp.jpg);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section 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class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-22dfpr-dace668fde0fa8672b033d71d94a6a1b main_color avia-section-default avia-no-border-styling  avia-builder-el-2  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-26633'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-u3ngen-96c1dc765790a0c3105aa93944f144b2\">\n#top .av-special-heading.av-u3ngen-96c1dc765790a0c3105aa93944f144b2{\npadding-bottom:10px;\nfont-size:37px;\n}\nbody .av-special-heading.av-u3ngen-96c1dc765790a0c3105aa93944f144b2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-u3ngen-96c1dc765790a0c3105aa93944f144b2 .av-special-heading-tag{\nfont-size:37px;\n}\n.av-special-heading.av-u3ngen-96c1dc765790a0c3105aa93944f144b2 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-u3ngen-96c1dc765790a0c3105aa93944f144b2 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-u3ngen-96c1dc765790a0c3105aa93944f144b2 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-u3ngen-96c1dc765790a0c3105aa93944f144b2 av-special-heading-h1 blockquote modern-quote  avia-builder-el-3  el_before_av_textblock  avia-builder-el-first  av-inherit-size av-linked-heading'><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Gest\u00e3o de servi\u00e7os e\/ou de incidentes (ITSM)<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-lzawlpwr-e0765ff50faad9da649df1745d405cb7 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong><span class=\"TextRun SCXW19650792 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW19650792 BCX8\" data-ccp-parastyle=\"Normal (Web)\">As ferramentas ITSM (IT Service Management)<\/span><\/span><\/strong><span class=\"TextRun SCXW19650792 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW19650792 BCX8\" data-ccp-parastyle=\"Normal (Web)\"> facilitam <\/span><\/span><strong><span class=\"TextRun SCXW19650792 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW19650792 BCX8\" data-ccp-parastyle=\"Normal (Web)\">a gest\u00e3o de servi\u00e7os de TI<\/span><\/span><\/strong><span class=\"TextRun SCXW19650792 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW19650792 BCX8\" data-ccp-parastyle=\"Normal (Web)\">, optimizando o <\/span><\/span><strong><span class=\"TextRun SCXW19650792 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW19650792 BCX8\" data-ccp-parastyle=\"Normal (Web)\">atendimento ao cliente<\/span><\/span><span class=\"TextRun SCXW19650792 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW19650792 BCX8\" data-ccp-parastyle=\"Normal (Web)\">, <\/span><\/span><span class=\"TextRun SCXW19650792 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW19650792 BCX8\" data-ccp-parastyle=\"Normal (Web)\">a resolu\u00e7\u00e3o de incidentes<\/span><\/span><\/strong><span class=\"TextRun SCXW19650792 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW19650792 BCX8\" data-ccp-parastyle=\"Normal (Web)\">, <\/span><\/span><span class=\"TextRun SCXW19650792 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW19650792 BCX8\" data-ccp-parastyle=\"Normal (Web)\">a gest\u00e3o de mudan\u00e7as<\/span><\/span><span class=\"TextRun SCXW19650792 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW19650792 BCX8\" data-ccp-parastyle=\"Normal (Web)\">, activos e configura\u00e7\u00f5es, garantindo a efici\u00eancia operacional e mitigando os riscos que podem afetar a sua atividade e a dos seus clientes.<\/span><\/span><\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l5aoljcz-5b48ab210f148c5fb737e02d8c4f1ec6\">\n#top .hr.hr-invisible.av-l5aoljcz-5b48ab210f148c5fb737e02d8c4f1ec6{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-l5aoljcz-5b48ab210f148c5fb737e02d8c4f1ec6 hr-invisible  avia-builder-el-5  el_after_av_textblock  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3rhts4a-e801dd2a015bcdf44465bc7bd71f2afa\">\n#top .av-special-heading.av-m3rhts4a-e801dd2a015bcdf44465bc7bd71f2afa{\npadding-bottom:10px;\nfont-size:37px;\n}\nbody .av-special-heading.av-m3rhts4a-e801dd2a015bcdf44465bc7bd71f2afa .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-m3rhts4a-e801dd2a015bcdf44465bc7bd71f2afa .av-special-heading-tag{\nfont-size:37px;\n}\n.av-special-heading.av-m3rhts4a-e801dd2a015bcdf44465bc7bd71f2afa .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m3rhts4a-e801dd2a015bcdf44465bc7bd71f2afa .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m3rhts4a-e801dd2a015bcdf44465bc7bd71f2afa .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m3rhts4a-e801dd2a015bcdf44465bc7bd71f2afa av-special-heading-h2 blockquote modern-quote  avia-builder-el-6  el_after_av_hr  el_before_av_one_third  av-inherit-size av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Ferramentas ITSM<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c0c3wig-362dd5440c0daefd4b7d918edfe6ecf6\">\n@keyframes av_boxShadowEffect_av-c0c3wig-362dd5440c0daefd4b7d918edfe6ecf6-column {\n0%   { box-shadow:  0 0 0 0 #636363; opacity: 1; }\n100% { box-shadow:  0 0 10px 0 #636363; opacity: 1; }\n}\n.flex_column.av-c0c3wig-362dd5440c0daefd4b7d918edfe6ecf6{\nbox-shadow: 0 0 10px 0 #636363;\nborder-radius:0px 0px 0px 0px;\npadding:25px 25px 25px 25px;\n}\n<\/style>\n<div  class='flex_column av-c0c3wig-362dd5440c0daefd4b7d918edfe6ecf6 av_one_third  avia-builder-el-7  el_after_av_heading  el_before_av_one_third  first flex_column_div shadow-not-animated  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3q0dtkf-2e0a0cf06288826c3286702e3774a8d2\">\n.avia-image-container.av-m3q0dtkf-2e0a0cf06288826c3286702e3774a8d2 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-m3q0dtkf-2e0a0cf06288826c3286702e3774a8d2 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-m3q0dtkf-2e0a0cf06288826c3286702e3774a8d2 av-styling- avia-align-left  avia-builder-el-8  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-24036 avia-img-lazy-loading-not-24036 avia_image ' src=\"https:\/\/zaltor.com\/wp-content\/uploads\/2024\/08\/Logo-Atera-mini.png\" alt='software para empresas inform\u00e1ticas' title='Logo Atera mini'  height=\"108\" width=\"192\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3q0e6kk-12a7409fff3684eef5a96610f1d2bd96\">\n#top .av_textblock_section.av-m3q0e6kk-12a7409fff3684eef5a96610f1d2bd96 .avia_textblock{\ncolor:#707070;\n}\n<\/style>\n<section  class='av_textblock_section av-m3q0e6kk-12a7409fff3684eef5a96610f1d2bd96 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><span style=\"color: #000000;\"><b>Atera<\/b><\/span><\/p>\n<p><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\">Uma <\/span><\/span><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\">plataforma abrangente de gest\u00e3o de TI para fornecedores de servi\u00e7os<\/span><\/span><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\"> que combina <\/span><\/span><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\">a monitoriza\u00e7\u00e3o e gest\u00e3o de dispositivos<\/span><\/span><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\">, automa\u00e7\u00e3o, gest\u00e3o de <\/span><\/span><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\">patches<\/span><\/span><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\">, gest\u00e3o de <\/span><\/span><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\">bilhetes<\/span><\/span><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\"> e fatura\u00e7\u00e3o num \u00fanico local. A sua interface intuitiva permite \u00e0s equipas<\/span><\/span><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\"> otimizar os fluxos de trabalho<\/span><\/span><span class=\"TextRun SCXW251796768 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW251796768 BCX8\" data-ccp-parastyle=\"Normal (Web)\"> e melhorar a efici\u00eancia operacional.<\/span><\/span><span class=\"EOP SCXW251796768 BCX8\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-m3q0eclp-22ce69c3ad2cebd9f8daa3a33d50a98d-wrap avia-button-right  avia-builder-el-10  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/zaltor.com\/pt-pt\/atera\/'  class='avia-button av-m3q0eclp-22ce69c3ad2cebd9f8daa3a33d50a98d av-link-btn avia-icon_select-no avia-size-small avia-position-right avia-color-theme-color'   aria-label=\"Mais informa\u00e7\u00f5es\"><span class='avia_iconbox_title' >Mais informa\u00e7\u00f5es<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1a70ij5-eb6407ccfae59da6e152d202d274040d\">\n@keyframes av_boxShadowEffect_av-1a70ij5-eb6407ccfae59da6e152d202d274040d-column {\n0%   { box-shadow:  0 0 0 0 #636363; opacity: 1; }\n100% { box-shadow:  0 0 10px 0 #636363; opacity: 1; }\n}\n.flex_column.av-1a70ij5-eb6407ccfae59da6e152d202d274040d{\nbox-shadow: 0 0 10px 0 #636363;\nborder-radius:0px 0px 0px 0px;\npadding:25px 25px 25px 25px;\n}\n<\/style>\n<div  class='flex_column av-1a70ij5-eb6407ccfae59da6e152d202d274040d av_one_third  avia-builder-el-11  el_after_av_one_third  el_before_av_one_third  flex_column_div shadow-not-animated  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3iqeaqc-67225e2fe3d710133f07a6c962502460\">\n.avia-image-container.av-m3iqeaqc-67225e2fe3d710133f07a6c962502460 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-m3iqeaqc-67225e2fe3d710133f07a6c962502460 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-m3iqeaqc-67225e2fe3d710133f07a6c962502460 av-styling- avia-align-left  avia-builder-el-12  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-18527 avia-img-lazy-loading-not-18527 avia_image ' src=\"https:\/\/zaltor.com\/wp-content\/uploads\/2022\/07\/15.png\" alt='n-able' title='15'  height=\"108\" width=\"192\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3iqez3k-94ea3d0c29382fb85af351a48596bfd8\">\n#top .av_textblock_section.av-m3iqez3k-94ea3d0c29382fb85af351a48596bfd8 .avia_textblock{\ncolor:#707070;\n}\n<\/style>\n<section  class='av_textblock_section av-m3iqez3k-94ea3d0c29382fb85af351a48596bfd8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><span style=\"color: #000000;\"><b>N-able MSP Manager<\/b><\/span><\/p>\n<p><span class=\"TextRun SCXW252771613 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW252771613 BCX8\" data-ccp-parastyle=\"Normal (Web)\">Simplifica a gest\u00e3o de servi\u00e7os de TI<\/span><\/span><span class=\"TextRun SCXW252771613 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW252771613 BCX8\" data-ccp-parastyle=\"Normal (Web)\"> com ferramentas integradas de emiss\u00e3o de bilhetes, controlo de tempo e fatura\u00e7\u00e3o. <\/span><\/span><span class=\"TextRun SCXW252771613 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW252771613 BCX8\" data-ccp-parastyle=\"Normal (Web)\">Melhora a efici\u00eancia operacional<\/span><\/span><span class=\"TextRun SCXW252771613 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW252771613 BCX8\" data-ccp-parastyle=\"Normal (Web)\">, acelera as respostas e proporciona uma experi\u00eancia de cliente sem falhas.<\/span><\/span><span class=\"EOP SCXW252771613 BCX8\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-m3iqfxym-23d12a65a8e2a777cc7bf9b03e8e2284-wrap avia-button-right  avia-builder-el-14  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/zaltor.com\/pt-pt\/n-able\/'  class='avia-button av-m3iqfxym-23d12a65a8e2a777cc7bf9b03e8e2284 av-link-btn avia-icon_select-no avia-size-small avia-position-right avia-color-theme-color'   aria-label=\"Mais informa\u00e7\u00f5es\"><span class='avia_iconbox_title' >Mais informa\u00e7\u00f5es<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-27pf5ml-b49e9556faf3523218eb501071544fa2\">\n@keyframes av_boxShadowEffect_av-27pf5ml-b49e9556faf3523218eb501071544fa2-column {\n0%   { box-shadow:  0 0 0 0 #636363; opacity: 1; }\n100% { box-shadow:  0 0 10px 0 #636363; opacity: 1; }\n}\n.flex_column.av-27pf5ml-b49e9556faf3523218eb501071544fa2{\nbox-shadow: 0 0 10px 0 #636363;\nborder-radius:0px 0px 0px 0px;\npadding:25px 25px 25px 25px;\n}\n<\/style>\n<div  class='flex_column av-27pf5ml-b49e9556faf3523218eb501071544fa2 av_one_third  avia-builder-el-15  el_after_av_one_third  el_before_av_one_third  flex_column_div shadow-not-animated  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1tjpyn1-4067ad6e8c271e08223a53ca1e15c000\">\n.avia-image-container.av-1tjpyn1-4067ad6e8c271e08223a53ca1e15c000 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1tjpyn1-4067ad6e8c271e08223a53ca1e15c000 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1tjpyn1-4067ad6e8c271e08223a53ca1e15c000 av-styling- avia-align-left  avia-builder-el-16  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-21816 avia-img-lazy-loading-not-21816 avia_image ' src=\"https:\/\/zaltor.com\/wp-content\/uploads\/2023\/07\/Logo-mini-HALO-PSA-ZALTOR.png\" alt='' title='HALOPSA ZALTOR'  height=\"108\" width=\"192\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13yft5p-31d2eb4796180b349a816adef072086c\">\n#top .av_textblock_section.av-13yft5p-31d2eb4796180b349a816adef072086c .avia_textblock{\ncolor:#707070;\n}\n<\/style>\n<section  class='av_textblock_section av-13yft5p-31d2eb4796180b349a816adef072086c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><span style=\"color: #000000;\"><b>Halo PSA<\/b><\/span><\/p>\n<p><span class=\"TextRun SCXW143195906 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143195906 BCX8\" data-ccp-parastyle=\"Normal (Web)\">Plataforma <\/span><\/span><span class=\"TextRun SCXW143195906 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143195906 BCX8\" data-ccp-parastyle=\"Normal (Web)\">de gest\u00e3o de servi\u00e7os profissionais<\/span><\/span><span class=\"TextRun SCXW143195906 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143195906 BCX8\" data-ccp-parastyle=\"Normal (Web)\"> que simplifica <\/span><\/span><span class=\"TextRun SCXW143195906 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143195906 BCX8\" data-ccp-parastyle=\"Normal (Web)\">o planeamento de projectos<\/span><\/span><span class=\"TextRun SCXW143195906 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143195906 BCX8\" data-ccp-parastyle=\"Normal (Web)\">, o controlo do tempo e a<\/span><\/span><span class=\"TextRun SCXW143195906 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143195906 BCX8\" data-ccp-parastyle=\"Normal (Web)\"> fatura\u00e7\u00e3o<\/span><\/span><span class=\"TextRun SCXW143195906 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143195906 BCX8\" data-ccp-parastyle=\"Normal (Web)\">. A sua interface intuitiva e as ferramentas de colabora\u00e7\u00e3o permitem \u00e0s equipas <\/span><\/span><span class=\"TextRun SCXW143195906 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143195906 BCX8\" data-ccp-parastyle=\"Normal (Web)\">aumentar a efici\u00eancia<\/span><\/span><span class=\"TextRun SCXW143195906 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW143195906 BCX8\" data-ccp-parastyle=\"Normal (Web)\">, melhorar a rentabilidade e satisfazer as necessidades dos clientes.<\/span><\/span><span class=\"EOP SCXW143195906 BCX8\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-s95hi5-b4da43473d17c8b62162a2b29d8ca7d0-wrap avia-button-right  avia-builder-el-18  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/zaltor.com\/pt-pt\/halo-psa\/'  class='avia-button av-s95hi5-b4da43473d17c8b62162a2b29d8ca7d0 av-link-btn avia-icon_select-no avia-size-small avia-position-right avia-color-theme-color'   aria-label=\"Mais informa\u00e7\u00f5es\"><span class='avia_iconbox_title' >Mais informa\u00e7\u00f5es<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-49c968546c92f05efdc96c5ad6742ce6\">\n@keyframes av_boxShadowEffect_av-av_one_third-49c968546c92f05efdc96c5ad6742ce6-column {\n0%   { box-shadow:  0 0 0 0 #636363; opacity: 1; }\n100% { box-shadow:  0 0 10px 0 #636363; opacity: 1; }\n}\n.flex_column.av-av_one_third-49c968546c92f05efdc96c5ad6742ce6{\nbox-shadow: 0 0 10px 0 #636363;\nborder-radius:0px 0px 0px 0px;\npadding:25px 25px 25px 25px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-49c968546c92f05efdc96c5ad6742ce6 av_one_third  avia-builder-el-19  el_after_av_one_third  avia-builder-el-last  first flex_column_div shadow-not-animated  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-fd5747eeb8d18841b804e9a0af5a6050\">\n.avia-image-container.av-av_image-fd5747eeb8d18841b804e9a0af5a6050 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-fd5747eeb8d18841b804e9a0af5a6050 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-fd5747eeb8d18841b804e9a0af5a6050 av-styling- avia-align-left  avia-builder-el-20  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-21816 avia-img-lazy-loading-not-21816 avia_image ' src=\"https:\/\/zaltor.com\/wp-content\/uploads\/2023\/07\/Logo-mini-HALO-PSA-ZALTOR.png\" alt='' title='HALOPSA ZALTOR'  height=\"108\" width=\"192\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3q1a3j4-4865e9b9d1fb66cd9c57c35afae3f7a8\">\n#top .av_textblock_section.av-m3q1a3j4-4865e9b9d1fb66cd9c57c35afae3f7a8 .avia_textblock{\ncolor:#707070;\n}\n<\/style>\n<section  class='av_textblock_section av-m3q1a3j4-4865e9b9d1fb66cd9c57c35afae3f7a8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><span style=\"color: #000000;\"><b>Halo ITSM<\/b><\/span><\/p>\n<p><span class=\"TextRun SCXW89882332 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW89882332 BCX8\" data-ccp-parastyle=\"Normal (Web)\">Solu\u00e7\u00e3o abrangente de gest\u00e3o de servi\u00e7os de TI<\/span><\/span><span class=\"TextRun SCXW89882332 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW89882332 BCX8\" data-ccp-parastyle=\"Normal (Web)\"> que simplifica o ciclo de vida de incidentes, altera\u00e7\u00f5es e problemas. A sua \u00eanfase na automatiza\u00e7\u00e3o e na colabora\u00e7\u00e3o <\/span><\/span><span class=\"TextRun SCXW89882332 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW89882332 BCX8\" data-ccp-parastyle=\"Normal (Web)\">melhora a efici\u00eancia operacional, facilita a tomada de decis\u00f5es e aumenta a satisfa\u00e7\u00e3o do utilizador final<\/span><\/span><span class=\"TextRun SCXW89882332 BCX8\" lang=\"PT-PT\" xml:lang=\"PT-PT\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW89882332 BCX8\" data-ccp-parastyle=\"Normal (Web)\">.<\/span><\/span><span class=\"EOP SCXW89882332 BCX8\" data-ccp-props=\"{\">\u00a0<\/span><\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap av-m7dg22lw-2de8d5270ae230c42db051f89fc7673c-wrap avia-button-right  avia-builder-el-22  el_after_av_textblock  avia-builder-el-last '><a href='https:\/\/zaltor.com\/pt-pt\/halo-psa\/'  class='avia-button av-m7dg22lw-2de8d5270ae230c42db051f89fc7673c av-link-btn avia-icon_select-no avia-size-small avia-position-right avia-color-theme-color'   aria-label=\"Mais informa\u00e7\u00f5es\"><span class='avia_iconbox_title' >Mais informa\u00e7\u00f5es<\/span><\/a><\/div><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l5aplwyc-d58a6f51dd8c9c58e9bd25a0be3f656c\">\n.avia-section.av-l5aplwyc-d58a6f51dd8c9c58e9bd25a0be3f656c{\nbackground-color:#3c8fe8;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-l5aplwyc-d58a6f51dd8c9c58e9bd25a0be3f656c main_color avia-section-default avia-no-border-styling  avia-builder-el-23  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-26633'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l5apfyu5-fd942d7257b1902f1cb12a1633bbf5a8\">\n#top .av-special-heading.av-l5apfyu5-fd942d7257b1902f1cb12a1633bbf5a8{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-l5apfyu5-fd942d7257b1902f1cb12a1633bbf5a8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l5apfyu5-fd942d7257b1902f1cb12a1633bbf5a8 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-l5apfyu5-fd942d7257b1902f1cb12a1633bbf5a8 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l5apfyu5-fd942d7257b1902f1cb12a1633bbf5a8 av-special-heading-h2 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-24  avia-builder-el-no-sibling  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Mais ferramentas MSP<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_section-929efa94cd6f89cef9e8a4b936163084\">\n.avia-section.av-av_section-929efa94cd6f89cef9e8a4b936163084{\nbackground-color:#ffffff;\nbackground-image:unset;\nmargin-top:50px;\nmargin-bottom:50px;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-av_section-929efa94cd6f89cef9e8a4b936163084 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-25  el_after_av_section  el_before_av_hr  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-26633'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-5db83cd509a4c83b41318f43011c7d32\">\n.flex_column.av-av_one_third-5db83cd509a4c83b41318f43011c7d32{\ntransform:scale(1.1);\nz-index:5;\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-5db83cd509a4c83b41318f43011c7d32 av_one_third  avia-builder-el-26  el_before_av_one_third  avia-builder-el-first  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3r1ukek-6abb967e0ec2905e1b7108c2489f1f9e\">\n.av_font_icon.av-m3r1ukek-6abb967e0ec2905e1b7108c2489f1f9e{\ncolor:#ffa41c;\nborder-color:#ffa41c;\n}\n.av_font_icon.av-m3r1ukek-6abb967e0ec2905e1b7108c2489f1f9e .av-icon-char{\nfont-size:80px;\nline-height:80px;\nwidth:80px;\n}\n<\/style>\n<span  class='av_font_icon av-m3r1ukek-6abb967e0ec2905e1b7108c2489f1f9e avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/gestao-de-monitorizacao-de-software-ti-rmm\/'   class='av-icon-char' aria-hidden='false' data-av_icon='\ue8de' data-av_iconfont='entypo-fontello' ><\/a><span class='av_icon_caption av-special-font'>Monitoriza\u00e7\u00e3o e gest\u00e3o remota (RMM)<\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-82f5be0ae0af6a64fe3091010b237709\">\n#top .hr.hr-invisible.av-av_hr-82f5be0ae0af6a64fe3091010b237709{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-av_hr-82f5be0ae0af6a64fe3091010b237709 hr-invisible  avia-builder-el-28  el_after_av_font_icon  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-m7dg469p-0cd40a26d15b7f1b0ad77138f022542f-wrap avia-button-center  avia-builder-el-29  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/gestao-de-monitorizacao-de-software-ti-rmm\/'  class='avia-button av-m7dg469p-0cd40a26d15b7f1b0ad77138f022542f av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Mais informa\u00e7\u00f5es\"><span class='avia_iconbox_title' >Mais informa\u00e7\u00f5es<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf\">\n.flex_column.av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf{\ntransform:scale(1.1);\nz-index:5;\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf av_one_third  avia-builder-el-30  el_after_av_one_third  el_before_av_one_third  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3r1usu4-f8cabcf5f954ec4f8e3b586c9a107ba5\">\n.av_font_icon.av-m3r1usu4-f8cabcf5f954ec4f8e3b586c9a107ba5{\ncolor:#ffa41c;\nborder-color:#ffa41c;\n}\n.av_font_icon.av-m3r1usu4-f8cabcf5f954ec4f8e3b586c9a107ba5 .av-icon-char{\nfont-size:80px;\nline-height:80px;\nwidth:80px;\n}\n<\/style>\n<span  class='av_font_icon av-m3r1usu4-f8cabcf5f954ec4f8e3b586c9a107ba5 avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/solucoes-de-backup\/'   class='av-icon-char' aria-hidden='false' data-av_icon='\ue82f' data-av_iconfont='entypo-fontello' ><\/a><span class='av_icon_caption av-special-font'>Backup<\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-82f5be0ae0af6a64fe3091010b237709\">\n#top .hr.hr-invisible.av-av_hr-82f5be0ae0af6a64fe3091010b237709{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-av_hr-82f5be0ae0af6a64fe3091010b237709 hr-invisible  avia-builder-el-32  el_after_av_font_icon  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-m7dg49z7-f970d22b51010bb4b5495f3545be0889-wrap avia-button-center  avia-builder-el-33  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/solucoes-de-backup\/'  class='avia-button av-m7dg49z7-f970d22b51010bb4b5495f3545be0889 av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Mais informa\u00e7\u00f5es\"><span class='avia_iconbox_title' >Mais informa\u00e7\u00f5es<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf\">\n.flex_column.av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf{\ntransform:scale(1.1);\nz-index:5;\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf av_one_third  avia-builder-el-34  el_after_av_one_third  el_before_av_one_third  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3r1v1sk-38018463e3837424531e43b1f35cd3e0\">\n.av_font_icon.av-m3r1v1sk-38018463e3837424531e43b1f35cd3e0{\ncolor:#ffa41c;\nborder-color:#ffa41c;\n}\n.av_font_icon.av-m3r1v1sk-38018463e3837424531e43b1f35cd3e0 .av-icon-char{\nfont-size:80px;\nline-height:80px;\nwidth:80px;\n}\n<\/style>\n<span  class='av_font_icon av-m3r1v1sk-38018463e3837424531e43b1f35cd3e0 avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/automacao-psa-e-aplicacao-de-patches\/'   class='av-icon-char' aria-hidden='false' data-av_icon='\ue86a' data-av_iconfont='entypo-fontello' ><\/a><span class='av_icon_caption av-special-font'>Automa\u00e7\u00e3o (PSA) e aplica\u00e7\u00e3o de patches<\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-82f5be0ae0af6a64fe3091010b237709\">\n#top .hr.hr-invisible.av-av_hr-82f5be0ae0af6a64fe3091010b237709{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-av_hr-82f5be0ae0af6a64fe3091010b237709 hr-invisible  avia-builder-el-36  el_after_av_font_icon  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-m7dg4dlt-27c1b594ab63088f54ce373944d71505-wrap avia-button-center  avia-builder-el-37  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/automacao-psa-e-aplicacao-de-patches\/'  class='avia-button av-m7dg4dlt-27c1b594ab63088f54ce373944d71505 av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Mais informa\u00e7\u00f5es\"><span class='avia_iconbox_title' >Mais informa\u00e7\u00f5es<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-ed440b0689e8d9916eb569cf659645d2\">\n.flex_column.av-av_one_third-ed440b0689e8d9916eb569cf659645d2{\ntransform:scale(1.1);\nz-index:5;\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-ed440b0689e8d9916eb569cf659645d2 av_one_third  avia-builder-el-38  el_after_av_one_third  el_before_av_one_third  first flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3r1va85-3ddc3c965fcf3f2afd67e90cc280d390\">\n.av_font_icon.av-m3r1va85-3ddc3c965fcf3f2afd67e90cc280d390{\ncolor:#ffa41c;\nborder-color:#ffa41c;\n}\n.av_font_icon.av-m3r1va85-3ddc3c965fcf3f2afd67e90cc280d390 .av-icon-char{\nfont-size:80px;\nline-height:80px;\nwidth:80px;\n}\n<\/style>\n<span  class='av_font_icon av-m3r1va85-3ddc3c965fcf3f2afd67e90cc280d390 avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/protecao-de-correio-eletronico\/'   class='av-icon-char' aria-hidden='false' data-av_icon='\ue805' data-av_iconfont='entypo-fontello' ><\/a><span class='av_icon_caption av-special-font'>Prote\u00e7\u00e3o de correio eletr\u00f3nico<\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-82f5be0ae0af6a64fe3091010b237709\">\n#top .hr.hr-invisible.av-av_hr-82f5be0ae0af6a64fe3091010b237709{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-av_hr-82f5be0ae0af6a64fe3091010b237709 hr-invisible  avia-builder-el-40  el_after_av_font_icon  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-m7dg4hpd-82b1bdfbf0535106c083387b32d55452-wrap avia-button-center  avia-builder-el-41  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/protecao-de-correio-eletronico\/'  class='avia-button av-m7dg4hpd-82b1bdfbf0535106c083387b32d55452 av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Mais informa\u00e7\u00f5es\"><span class='avia_iconbox_title' >Mais informa\u00e7\u00f5es<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf\">\n.flex_column.av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf{\ntransform:scale(1.1);\nz-index:5;\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf av_one_third  avia-builder-el-42  el_after_av_one_third  el_before_av_one_third  flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3r1vhoj-122782027470edd48b45e67f627cd1e8\">\n.av_font_icon.av-m3r1vhoj-122782027470edd48b45e67f627cd1e8{\ncolor:#ffa41c;\nborder-color:#ffa41c;\n}\n.av_font_icon.av-m3r1vhoj-122782027470edd48b45e67f627cd1e8 .av-icon-char{\nfont-size:80px;\nline-height:80px;\nwidth:80px;\n}\n<\/style>\n<span  class='av_font_icon av-m3r1vhoj-122782027470edd48b45e67f627cd1e8 avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/solucoes-utm-e-vpn\/'   class='av-icon-char' aria-hidden='false' data-av_icon='\ue825' data-av_iconfont='entypo-fontello' ><\/a><span class='av_icon_caption av-special-font'>UTM y VPN (Firewall as a Service)<\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-82f5be0ae0af6a64fe3091010b237709\">\n#top .hr.hr-invisible.av-av_hr-82f5be0ae0af6a64fe3091010b237709{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-av_hr-82f5be0ae0af6a64fe3091010b237709 hr-invisible  avia-builder-el-44  el_after_av_font_icon  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-m7dg4l61-34a434a158e6cb46c7b81ee1f4032355-wrap avia-button-center  avia-builder-el-45  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/solucoes-utm-e-vpn\/'  class='avia-button av-m7dg4l61-34a434a158e6cb46c7b81ee1f4032355 av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Mais informa\u00e7\u00f5es\"><span class='avia_iconbox_title' >Mais informa\u00e7\u00f5es<\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf\">\n.flex_column.av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf{\ntransform:scale(1.1);\nz-index:5;\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\n}\n<\/style>\n<div  class='flex_column av-av_one_third-16ac3b1ff0eec0b72ddd80fede779fbf av_one_third  avia-builder-el-46  el_after_av_one_third  avia-builder-el-last  flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m3r1vpd0-119ee88a710be30d3f24c75ac37772fa\">\n.av_font_icon.av-m3r1vpd0-119ee88a710be30d3f24c75ac37772fa{\ncolor:#ffa41c;\nborder-color:#ffa41c;\n}\n.av_font_icon.av-m3r1vpd0-119ee88a710be30d3f24c75ac37772fa .av-icon-char{\nfont-size:80px;\nline-height:80px;\nwidth:80px;\n}\n<\/style>\n<span  class='av_font_icon av-m3r1vpd0-119ee88a710be30d3f24c75ac37772fa avia_animate_when_visible av-icon-style-border avia-icon-pos-center avia-icon-animate'><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/solucoes-de-protecao-endpoint-edr-mdr-xdr\/'   class='av-icon-char' aria-hidden='false' data-av_icon='\ue86d' data-av_iconfont='entypo-fontello' ><\/a><span class='av_icon_caption av-special-font'>Prote\u00e7\u00e3o de Endpoint (EDR, MDR e XDR)<\/span><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_hr-82f5be0ae0af6a64fe3091010b237709\">\n#top .hr.hr-invisible.av-av_hr-82f5be0ae0af6a64fe3091010b237709{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-av_hr-82f5be0ae0af6a64fe3091010b237709 hr-invisible  avia-builder-el-48  el_after_av_font_icon  el_before_av_button '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<div  class='avia-button-wrap av-m7dg4okh-470fbaa2e354b4dd3afde21a271566e2-wrap avia-button-center  avia-builder-el-49  el_after_av_hr  avia-builder-el-last '><a href='https:\/\/zaltor.com\/pt-pt\/ferramentas-msp\/solucoes-de-protecao-endpoint-edr-mdr-xdr\/'  class='avia-button av-m7dg4okh-470fbaa2e354b4dd3afde21a271566e2 av-link-btn avia-icon_select-no avia-size-small avia-position-center avia-color-theme-color'   aria-label=\"Mais informa\u00e7\u00f5es\"><span class='avia_iconbox_title' >Mais informa\u00e7\u00f5es<\/span><\/a><\/div><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_4'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-26633'><div class='entry-content-wrapper clearfix'><div  class='hr av-m1z59nvi-09e84a2182f8621459eb11bb974d280f hr-big  avia-builder-el-50  el_after_av_section  el_before_av_section  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='contacto'  class='avia-section av-av_section-6c9de0fb10be7c467ca621ffee476063 main_color avia-section-default avia-no-border-styling  avia-builder-el-51  el_after_av_hr  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-26633'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m7dgai1q-96ea7c4d1f87830125dbb3f6b2ab616c\">\n#top .av-special-heading.av-m7dgai1q-96ea7c4d1f87830125dbb3f6b2ab616c{\npadding-bottom:0;\n}\nbody .av-special-heading.av-m7dgai1q-96ea7c4d1f87830125dbb3f6b2ab616c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m7dgai1q-96ea7c4d1f87830125dbb3f6b2ab616c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m7dgai1q-96ea7c4d1f87830125dbb3f6b2ab616c av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-52  el_before_av_textblock  avia-builder-el-first  av-linked-heading'><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Contacto: Gest\u00e3o de Servi\u00e7os e\/ou de incidentes (ITSM)<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m7dgat55-ae2c3640c987e8f5f9ae3ad268849eaa\">\n#top .av_textblock_section.av-m7dgat55-ae2c3640c987e8f5f9ae3ad268849eaa .avia_textblock{\nfont-size:17px;\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-m7dgat55-ae2c3640c987e8f5f9ae3ad268849eaa '   itemscope=\"itemscope\" 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